The Managing the Progressive Disciplinary Process Workshop is designed for managers and others tasked with managing employees to provide them with the competencies, tools and techniques to manage this disciplinary process in their organisations.
The Effective Negotiation Strategies Workshop provides participants with the fundamentals, phases and processes of negotiation. Participants will gain the skills necessary to for a successful negotiation and learn and apply fundamental negotiating concepts. After successfully completing this programme, participants can greatly increase the probability of negotiating a win-win agreement.
The Writing Effective Policies and Procedures workshop will provide participants with the capacity to spearhead the policy development process in their organisations, the ability to write policies and the competence to manage the implementation process of these policies throughout the organisation.
The Crisis Communication Workshop is designed to give communicators the tools to prepare a crisis communication plan suited to their industry along with practical examples of how to message during a crisis and filter lessons learnt from an incident to improve the crisis communication response. Participants will learn to identify situations that may likely develop into a crisis and determine the steps needed to avert the development of a smouldering situation into a full-blown crisis.
The Data Analysis and Management Reporting Using MS Excel Programme is a practical programme designed to develop the core concepts and techniques for the analysis and presentation of management information, using Microsoft Excel. This programme explores the tools with Microsoft Excel that can be used to manipulate data and present trends and observations via dashboards and reports.
The Minute Taking and Memo Writing Workshop offers participants a practical approach to memo writing and minute taking for the busy business professional. Participants will explore the importance of minute-taking and issuing memos, the skills to work with the chairperson and other participants to ensure accurate recording of proceedings, proper documentation practices and the techniques for creating "reader-friendly" documents.
The Mastering Supervisory Skills Workshop aims to discuss the key performance elements of mastery supervision in a competitive global market. Participants will learn the difference between high performance organisations exceeding customer expectations versus traditional organisations performing at less than satisfactory global service levels.
The Role of the Company Secretary - Core Responsibilities workshop will provide participants with the ability to develop an understanding of the basic responsibilities of the role of the company secretary. This programme is ideal as a refresher for those with some experience in the role and will provide those aspiring or new to the role with a solid grounding in the requirements of the position.
The HR Policy Design Workshop aims to assist participants in developing organisationally relevant HR Policies to support employee management. Key areas to be covered in this workshop include the importance of HR policies to effective HRM, developing culturally relevant HR policies, HR policy accessibility and information dissemination and the role of the HR practitioner and other organisational stakeholders in the development of HR Policies.
The Strategic Fleet Management Workshop provides participants with insight into the managerial functions required to operate a cost effective and efficient operating vehicle fleet. Participants will be guided through identifying critical operational issues required to operate a fleet management facility while reducing cost and improving efficiency.
