Supervisors are the first line managers and the backbone of each organisation. Holding such an important position requires supervisors to equip themselves with the critical supervisory skills necessary to perform at their peak. Lack of supervisory skills can lead to poor line performance, increased human related problems and eventually result in high turnover.

Effective systematic training is a proactive solution to reduce the negative outcomes that can stem from a lack of sound supervisory competencies. This comprehensive programme is designed to equip your supervisor with the right knowledge and skills to maximise their performance.

The Mastering Supervisory Skills Workshop aims to discuss the key performance elements of mastery supervision in a competitive global market. Participants will learn the difference between high performance organisations exceeding customer expectations versus traditional organisations performing at less than satisfactory global service levels.