Elevate your customer service skills to deliver exceptional experiences that drive satisfaction and loyalty. This comprehensive professional certificate programme covers essential topics, including effective communication, problem-solving, conflict resolution, and customer…
The Professional Certificate for Emerging Leaders is a comprehensive programme which takes aspiring and existing leaders on a transformative journey providing practical and applicable insights in personal and professional development.
The Professional Certificate in Risk Management will provide participants with an understanding of the importance of risk management to an organisation's competitive strategy. Participants will learn tools and techniques to strengthen their organisation's risk framework and be exposed to risk management implementation across industries.
Participants of this Event Management Programme will learn from seasoned experts, who will lead them through industry best practices and current trends. The team of faculty will speak to the changes on the event landscape, apply their business authority, use relevant course material, and case studies to drive lessons home, in a hands-on learning online environment.
Join the ALJGSB and the AMLFC Institute for the Anti-Money Laundering Professional Certification. In this programme you will learn the key elements of anti-money laundering, countering the financing of terrorism and financial crimes prevention.
The Professional Certificate in Business Analytics, Data Science and Decision-Making is designed to explore and analyse data to support data-driven business decisions through the complete analytics spectrum. Participants of this programme will learn to manage and manipulate data and make strategic data-driven recommendations to influence business outcomes. This programme will enhance practical skills to enable participants to perform tasks in various areas of business such as Marketing, Customer Analytics and Retail Analytics.
Professional Certificate in Strategic Export Management. A strategic and practical guide to exporting internationally. This four (4) module practical programme is designed to enable participants to develop a new strategic approach and mind-set in this new era for greater growth and success. Participants will be equipped with the knowledge, skillset and the practical understanding of the export process giving participants the tools and training to create and execute a strategic export plan aligned to the goals and fundamentals of their business.
The Professional Certificate in Administrative Management is a comprehensive ten module course designed to develop highly training and effective administrative staff. Participants will learn to develop and apply new and enhanced skills in self-management, time management, information retrieval, written communication and the use of standard IT systems and software. Participants will be equipped to maximise their personal development and equip themselves for promotion through a Professional Certificate qualification.
Take a deep dive into developing, managing and leading vital business systems, processes and decisions with the Professional Certificate in Procurement, Logistics and Supply Chain Management. This programme covers modules in Contract Management, Procurement Management, Logistics Management, Effective Performance in Supply Chain and more.
