Mastering Supervisory Skills Workshop

Effective systematic supervisory training is a proactive solution designed to equip supervisors with the right knowledge and skills to maximise their performance.

Mastering Supervisory Skills

The Mastering Supervisory Skills Workshop is a comprehensive programme designed to equip supervisors with the right knowledge and skills required to maximise their performance. Supervisors are the first line managers and the backbone of each organisation. As such, persons in these positions should equip themselves with the critical supervisory skills necessary to perform at their full potential.


This programme aims to explore the key performance elements of mastering supervision in a competitive global market. Participants will the learn the difference between high performance organisations that exceed customer expectations versus traditional organisations. Participants will achieve the following objectives:

* Understanding the changing nature of the global economy and its impact on organisations
* Improving written, oral, aural, and interpersonal communication skills
* Moving from instruction-giver to effective leader and advocate for their unit’s mission
* Examine the management cycle

Topic to be covered

* Key Elements of Strategic Supervision
* Supervising in High Performance Organisations vs. Traditional Organisations
* Effective Communication in the Global Market
* Handling Workplace Conflict
* Performance Management
* Staying Focused and Organised
* Reporting and the Importance of Feedback
* Leading by Example
* Motivation
* Prioritisation
* Managing Change

Register Today!

Workshop Dates: August 14th – 16th, 2019
Workshop Times: 9:00 am – 4:00 pm
Workshop Cost: $4,000
Telephone: 645-6700 ext. 411/286

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