Professional Certificate in

Industrial Relations

Sound theoretical knowledge and a practical approach to the issues and challenges in today’s rapidly changing labour environment.

Professional Certificate in

Industrial Relations

This nine module Professional Certificate in Industrial Relations programme offers a comprehensive study of Industrial Relations, equipping participants with the skills and knowledge required to manage employee relations and industrial matters in their organisations.

Delivered and certified in collaboration with Queen’s University Industrial Relations Centre (IRC), this programme brings both a sound theoretical knowledge as well as a practical approach to the issues and challenges encountered in today‚Äôs rapidly changing labour environment.

Learning Objectives

The programme offers a rich learning experience with real-life applications for individuals who want to better understand and participate in labour relations within their organisations. Participants will leave this programme equipped to apply Industrial Relations best practices in labour management as it relates to the Caribbean environment. The Professional Certificate in Industrial Relations is ideal for persons involved in Human Resource Management, Industrial Relations Management, Senior Administrators in education, and Executive Directors in public and private enterprises.


1. The Principles and Practices of Industrial Relations
2. Conflict Management
3. Managing Change in a Unionised Environment
4. Managing Performance in a Unionised Environment
5. Caribbean Labour Legislations
6. Grievance Handling
7. Collective Bargaining & Negotiation Strategy
8. Labour Arbitration
9. New Issues in Industrial Relations

Register Today!

Contact us for more information on entry requirements, registration, programme costs, and payment plans.
Programme Start Date: January 25th, 2020
Duration: 9 module programme
Early registration and payment plans available
Contact: 645-6700 ext. 115/286
Venue: North Campus, Mount Hope

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