Assess the need for process improvement in your organisation

OVERVIEW

In a business environment fraught with uncertainty and change, organizations need to continuously create added value for their customers to remain competitive. Over the duration of this programme participants will gain a greater understanding of their organizational business processes and how business process mapping can improve business performance, compliance, and competitive advantage.

LEARNING OBJECTIVES

Upon completion of this workshop participants should be able to:

  • Understand Business Process Mapping (BPM) and organisational change management
  • Link Business Process Mapping to performance, reporting, compliance and other key business activities
  • Assess the need for process improvement in your organisation
  • Determine if process mapping is right for your organisation
  • Develop a process mapping team
  • Collect vital information about business processes
  • Use the data to build your own process map
  • Use your process map to significantly improve bottom line business performance

DETAILS

Date

  • Date: December 6th, 7th and 8th, 2017
  • Time: 9:00 a.m. – 4:00 p.m.
  • Cost per participant is inclusive inclusive of all training materials, lunch and certificate

Location

  • Venue: Arthur Lok Jack Graduate School of Business
  • Max Richards Drive,
    Uriah Butler Highway North West
    Mount Hope
  • Coordinator: Umesh Sookoo ext.367 | Shadell Haywood ext. 149
  • Tel: 645-6700 Fax: 662-1411
  • Email: openerolment@lokjackgsb.edu.tt
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